Code | Name | Definition |
Profiling for Profit | Have you ever left a negotiation feeling that you failed dismally? Chances are, you were talking to someone with an opposing profile to yourself. This course teaches delegates how to understand and communicate with different profile types. The course includes having your own profile analysed to ensure you understand your preferred style as well. | |
Networking with Confidence | It is a fact that people buy from people, therefore when you are out networking, you need to be presented at your best. This course teaches the art of excellent networking with confidence. | |
Fire Wardens | Day 1 of the BTEC Advanced Award in Fire Risk Management, or just a stand alone day for Fire Warden training. The course includes some practical hands on experience with Fire Extinguishers. | |
Snakes and Ladders 1 | A day on writing sales and marketing material and making those dreaded follow up phonecalls. Preparing your sales letters and making those all important follow up calls in a friendly environment. | |
Excellent Customer Services | Companies have realised that the difference between them and a competitor is the customer experience. Not just the buying experience - but the whole thing. This course highlights what is defined as Excellent Customer Service and helps with ideas on how to exceed this target within your business. | |
Delegation, Coaching and Giving Feedback | Part of a Management role is to be able to delegate tasks, coach people in how to carry out those tasks and provide feedback to the staff member. Being a Manager is a tough job, and all to often people get promoted because they are excellent in their field, and not given any support on the management side. This course aims to address this need. | |
Appraisals to Anticipate - Not Dread | Ah, the dreaded time of the year... This course instructs Managers on how to conduct an excellent appraisal, one the staff will look forward to instead of dreading. You will practise the actual interview, how to prepare for an appraisal and how to follow up an appraisal meeting as well. A must for newly appointed managers. | |
Snakes and Ladders 2 | Procrastination, Motivation and Time Management.... do any of these baffle you - this is the course for you! Once you know what type of procrastinator you are, you understand your strengths, weaknesses and motivators - you can figure out how to manage yourself and your time better. | |
Train the Trainer | This course is designed for people wishing to enter the world of training. You will learn how to prepare for courses, gather ideas of different learning styles and preferred teaching methods, how to put a course together, including what to do if something isn't right and share some great ideas with trainers who have been there, done it and got the T-Shirt! | |
Snakes and Ladders 3 | A walk through of the whole sales process from evaluating your effort to negotiating with the client, this course is a must for those shy of Sales and unclear of the appropriate process to follow. | |
Memorable Presentation Skills | The ability to present in front of an audience doesn't come naturally to everyone. This course will give delegates the opportunity to practise presenting in a friendly environment with like minded people. Hear from others about their fears and realise that you are not alone. Start trying things out and recognising that you can control the situation, and in fact, you could enjoy these situations in the future... | |
Risk Assessment | Day 2 of the BTEC Advanced Award in Fire Risk Management or a stand alone day to learn how to be an effective Risk Manager. This course teaches delegates how to carry out a risk assessment in the workplace, what things to look out for and why these are important to the safety and welfare of all. | |
BTEC Day 3 of Advanced Award | Day 3 of the BTEC Advanced Award in Fire Risk Management is the final day of the 3 day programme for people wishing to continue the award. Delegates will learn more about the assignments (to be completed on-line) in order to pass this Level 3 award. | |
Net Gain - IT Strategy | A day on IT Strategy planning with an expert. Have you ever been in a situation where you just went out and bought a load of PC's because you needed some new ones, only to discover 3 weeks later that a brand new operating system and suite of software has been launched and you missed out on it? Planning your IT strategy may have meant you didn't even need to buy the new PCs! |